This Privacy Policy describes how Soluna collects, uses, and protects your personal information when you visit our website or make a purchase.
Who We Are
Our website address is: www.solunafashion.com
Information We Collect
When you visit our website, we may collect the following information:
Personal information such as your name, email address, phone number, billing, and shipping address
Payment details required to process your order
Order history and purchase details
Technical data such as IP address, browser type, and device information
How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you regarding your purchases or inquiries
Provide customer support
Improve our website and services
Send updates, offers, and marketing messages (only if you opt in)
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent, to help detect spam.
Media
If you upload images to the website, avoid those with embedded location data (EXIF GPS), as visitors may download them and extract the location data.
Cookies
Our website uses cookies to enhance your browsing experience.
Cookies may store your name, email, and preferences for future visits
Login cookies may be used to remember your session
Cart cookies help store items while browsing
You can disable cookies through your browser settings at any time.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content such as videos or images. Embedded content behaves in the same way as if you visited the other website directly.
These third-party websites may collect data, use cookies, and monitor your interaction.
How Long We Retain Your Data
Comments and their metadata may be retained indefinitely
Registered user data is stored in user profiles
Order data is stored as long as required for legal and accounting purposes
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Request an exported file of your personal data
Opt out of marketing communications
Who Has Access to Your Data
Members of our team may have access to your information, including:
Order details such as products purchased and delivery information
Customer details such as name, email, and address
This access is only used to fulfill orders and provide support.
Sharing of Information
We do not sell or rent your personal data. However, we may share information with trusted third parties for:
Payment processing
Order delivery
Website functionality
Payments
We process payments through secure third-party payment providers. These providers may handle your payment data in accordance with their own privacy policies.
Third-Party Services
We may use third-party tools and services such as:
Email marketing services
Analytics tools
Caching and performance optimization services
These services may temporarily process your data to improve website performance and user experience.
Data Security
We take appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated version.
Contact Information
If you have any questions about this Privacy Policy, you can contact us:
Email: info@solunafashion.com
Phone: +92 302 9082541